Refund and Returns Policy
Refund Eligibility
Refunds are applicable to services of Elixir Posture Alignment Center made through our website, elixirposture.com. This policy covers services offered exclusively by Elixir Posture Alignment Center and does not extend to third-party services.
Request for Refund
If you find yourself in need of a refund, please reach out to our dedicated customer service team at elixirposture.com. They will guide you through the refund process and provide the necessary assistance.
Time Limit
To be eligible for a refund, refund requests must be initiated within 10 days from the service booking date. Requests made after this period will not be considered for refunds.
Eligible Refunds
Refunds are applicable to services that have not been fully utilized or partially utilized. If you have availed only a portion of the service, a partial refund may be possible based on the extent of utilization.
Proof of Purchase
A valid proof of purchase is a prerequisite for processing any refund request. This can include an order confirmation email or any other document confirming your purchase.
Refund Processing
Upon approval of your refund request, the processing will be initiated. The refund will be issued to the original payment method used for the purchase within 14 business days from the approval date.
Partial Refunds
In certain cases where only a portion of the service has been utilized, a partial refund may be granted. This is determined on a case-by-case basis and is contingent upon the extent of service utilization.
Non-Transferable
Refunds are non-transferable and can only be issued to the individual or entity that originally made the purchase. Refunds cannot be transferred to another party.
Service Modifications
Elixir Posture Alignment Center reserves the right to modify or discontinue services offered on elixirposture.com without prior notice. In such instances, customers with eligible services will be provided with the option of receiving a refund.
Cancellation
If you wish to cancel a service, please contact our customer service team as soon as possible. Cancellation terms, including any applicable cancellation fees or conditions, will be discussed during the cancellation process.
Return of Materials
In cases where materials, documents, or resources have been provided in conjunction with the service, these must be returned upon cancellation to be eligible for a refund. Failure to return such materials may impact the refund amount.
Contact Us
If you have any queries or concerns regarding our Refund and Returns Policy for services on elixirposture.com, we encourage you to get in touch with our customer service team. You can reach them at haripriya.tunga@elixirposture.com, and they will be more than happy to assist you in navigating the process.